The Universal Workforce Model

Universal workforce model

What is The Universal Workforce Model?

Current models for accessing talent are flawed. You compete for talent you never fully use. You overspend on contractors based on limited data. Budgets, timing and quality suffer. We must do better. The good news is companies are beginning to realize they need to refocus on the work itself before they talk about workers, roles and vacancies. As a new approach to getting work done, the Universal Workforce Model™ takes you on a journey to harmonized workforce management. Start with the outcome, and everything changes.

Task- vs. Role-Based Planning

Task- vs. Role-Based Planning

Workforce Business Partner-3

Workforce Business Partner

Intelligent Workforce Platform-2

Intelligent Workforce Platform

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Task- vs. Role-Based Planning

When you start to ask, “What do you need to achieve?” instead of “Who do you want to hire?” you start to see how the Universal Workforce Model changes the conversation. Our outcome-first framework challenges legacy, predetermined approaches with a process that deconstructs the work. This way, you can assess workforce options objectively. You can apply a workforce planning model that breaks down siloed resources channels – employees, contingent workers, services providers and automation – to create an agile organization fit to thrive in the new world of work.

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For years, the job description has been the fundamental currency of hiring and employee performance. Today, that is changing. The actual work being done is defined by outcomes, not roles. … The time is now to reinvent the HR profession. HR has been talking about what it is for years and never had the C-suite attention or the capability or urgency to do something big. Now it does.

Dave Ulrich

Dave Ulrich

Co-Founder & Principal, RBL Group

Now more than ever, it is important for organizations to clearly consider all of their options to get their critical work done. Congratulations to the authors for tackling this important topic head on.

Barry Asin

Barry Asin

President, SIA | Staffing Industry Analysts

The Universal Workforce Model provides a unique angle on the roles of procurement and HR in the future of work. It’s a practical perspective on a transformation that is already happening today.

dawn tiura

Dawn Tiura

President, Sourcing Industry Group, SIG University

Companies face immense pressures as they adjust to the ever-changing workforce. What’s important moving forward is that they treat workforce challenges as a priority across the entire business. The concept of the Workforce Business Partner doesn’t replace the work that HR, hiring managers, recruiters, and staffing and talent solutions partners do, but it provides the impetus that enables them to work smarter and with more agility on the journey to a Universal Workforce Model.

Ken Brotherston

Ken Brotherston

Chief Executive, TALiNT Partners

For years, Procurement, HR and business leaders have been forced to struggle with an incredibly complex set of talent acquisition and workforce challenges. Applying a different mode of thought and a new model to rethink, reimagine, and redesign today’s workforce has the potential to bring the focus back on the work itself.

Arkadev Basak

Arkadev Basak

Partner, Everest Group

    The Workforce Business Partner

    The Workforce Business Partner

    Approach the workforce with open eyes. Positioned at the center of a resource and business strategy function, the Workforce Business Partner brings the Universal Workforce Model to life by aligning workforce strategy to business outcomes. As your single point of contact for accessing all workforce channels, the Partner works in tangent with your business leader to identify optimal paths for using the best available resources through data intelligence.

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    The Intelligent Workforce Platform

    Secure the right resource every time. Achieving the Universal Workforce Model requires AI-driven technology, and that’s just what you get with QuantumWork – our Intelligent Workforce Platform. An aggregated data source that uses AI and machine learning to support decision-making, QuantumWork is the backbone of the Model and serves as a single access point to an array of technologies. You benefit with a consumer-like digital experience that enables objective, evidenced-based workforce decisions.

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    The Future of Work is Now

    Workforce transformation is not a vision of the future; it is a journey that begins today. Why now? AGS leaders Simon Bradberry and Bruce Morton consider the economic and social forces at play, and why now is the right time to think differently about getting work done.

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